OXBOW GEAR LLC Backcountry Hand Chainsaw EP1002

BikeNow Motorsports is an online retailer specializing in off-road parts and accessories. With superior customer service and the finest selection of aftermarket parts, BikeNow Motorsports is dedicated to serving it's loyal e-commerce customers!

Immediate payment is required when an item is purchased.

Free ground shipping applies to lower 48 contiguous states only.

We will upload a tracking number to eBay within 24 hours of shipment.

Orders must be shipped to the address provided during checkout.

If you have questions about fitment please contact us before purchasing an item.

If you have any questions about our return policy please contact us through eBay messages.

Many of our products come direct from the manufacturer and instruction manuals may not be included.

Our liability under no circumstances shall exceed the amount of the original sale.

We do not cover any expense incurred due to abuse, misuse, improper repairs or maintenance, installation, alteration or modifications.

We do not cover any expense incurred due to installation, removal, normal wear and tear, and consequential or subsequent damages.

You may report a defective product by messaging us with eBay messages.

Prior to returning a product, please contact us via eBay messaging to obtain a Return Authorization. Returns must be authorized within 30 days of original shipment date, and must be in new/unused condition, including all manufacturer packaging. All shipping costs are the responsibility of the buyer. Returns not in original condition or without original manufacturer packing will be subject to a restocking fee.

Warranty:

In the event of product failure or defect, products are limited to the manufacturer warranty. Products will require warranty direct through the manufacturer. We will provide assistance for documentation or other information if needed to facilitate the return.

Exchanges:

If you need to exchange an item all shipping costs will be the responsibility of the buyer. In addition, if you are returning an item for any reason that we are not at fault, all shipping costs will be the responsibility of the buyer. Shipping costs are non-refundable. If you would like to exchange an item simply contact us through eBay messages.

Damaged Orders:

In the event of an order that arrives damaged, please notify us. Keep all packaging materials and the original shipping box. We will then instruct you of the further steps that need to be taken.